Topic

bilingual-calls

Customer support agent with headset working on laptop in office.

The English Sentence That Kept Ama’s Call List Undialed

A natural Twi greeting can hide a brittle bilingual call. See where to test before a language switch puts caller trust at risk.

August 29, 2026

Twi Voice AiBilingual CallsVoice Agent TestingCall Consent

A young man with glasses making a phone call indoors, exhibiting focus and communication.

What Happens When a Caller Finishes an English Thought in Twi?

Hear what happens before a caller switches to Twi, and learn how to test whether a voice agent preserves the meaning that follows.

August 28, 2026

Twi Voice AiBilingual CallsSpeech RecognitionVoice Agent Testing