Topic
bilingual-voice-agents
What Happens When a Bilingual Call Handoff Loses the Caller’s Consent Boundary?
Your Twi script may work while consent fails at transfer. See how to test the handoff before a bilingual campaign reaches callers.
What Happens When a Voice Agent Loses Meaning Between English and Twi?
Test one English-Twi sentence to uncover hidden API handoffs before a voice agent turns mistranslation into the wrong action.
Jim Lovell’s Canisters Do Not Fit. Carbon Dioxide Keeps Accumulating.
Your bilingual voice agent greeted the caller correctly. Now test whether its Twi instructions lead to the right action and record.
What If a Language Switch Changes the Instruction but Not the Transcript?
A Twi-to-English transcript can be word-perfect and still misread intent. Learn what bilingual voice-agent teams should test before acting.
The Account Number Efua’s Agent Misread, and the Test It Nearly Blocked
A clean bilingual transcript can still fail. Learn how to test intent when a caller switches from Twi to an English account number.
The Creased Receipt Kojo Held, and the Second Charge It Could Not Rule Out
Can your voice agent understand one request across Twi and English? Use this quick test to catch dangerous code-switching failures.