Topic

voice-ai-evaluation

01

What Happens When a Caller Switches Between Twi and English?

Test Twi-English voice agents where it counts: code-switching, caller intent, consent, and the next step after the call.

September 9, 2026

Twi Voice AgentsCode SwitchingVoice Ai EvaluationGhana

02

What If a Language Switch Changes the Instruction but Not the Transcript?

A Twi-to-English transcript can be word-perfect and still misread intent. Learn what bilingual voice-agent teams should test before acting.

August 28, 2026

Bilingual Voice AgentsTwi Speech RecognitionIntent DetectionVoice Ai Evaluation